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POSITIVE INTERACTION BETWEEN A DATABASE SUPPLIER AND CUSTOMERS—TAKING THE SERVICE SYSTEM OF CHINALAWINFO.COM AS AN EXAMPLE

Editor:admin Author:Zhao Xiaohai Date:2017-05-05 Hits:363


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      Zhao, Xiaohai (赵晓海) is CEO, Member of the Board of Directors, and a founder of Chinalawinfo Co., Ltd. He graduated from Peking University, where he majored in economic law and, in 1989, received an LL.B. After graduation, he stayed at the university to engage in research and to teach courses in legal information. He received an LL.M. in jurisprudence from the university in 1996. He began to develop legal information databases in 1987. In 1995, he served as Director of the Center for Legal Information of Peking University and created the earliest legal database in China: www.chinalawinfo.com. In 1996, he helped found Chinalawinfo Co., Ltd."



1.  Product Development, Release and Improvement

a. Product Promotion and Deployment

b. Trial, Use, Training and Statistical Analysis

2. Statistics on Use of Products Supplied

a. Comprehensive Statistics

b. IP and User Distribution

c. Identity Distribution

d.  Content Distribution: Level, Category and Region

e.  Search Key Words and Frequency

f.  Time Distribution

3. Addition, Update and Improvement as Needed by Customers and Inclusion of Information Generated from Customers

4.Developing New Products with Customers

5. Helping Users and Members Manage and Disseminate Information

6. Developing User Knowledge Management and Engineering

7.Providing Customers with Specialized Retrieval Service, Data Service and Subscription Service

8.Industry Research, Exchange and Discussion